Terms of service
TERMS OF SERVICE
Last Updated: July 2026
OVERVIEW
This website is operated by Wonder Seekers Sensory Play. Throughout this website, the terms "we", "us" and "our" refer to Wonder Seekers Sensory Play.
By accessing our website or purchasing products or services from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy and Returns & Refunds Policy.
If you do not agree to these Terms of Service, please do not use this website.
Our online store is hosted by Shopify Inc., who provides the e-commerce platform that enables us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are legally able to enter into these Terms of Service.
You agree not to use our website or products for any unlawful purpose or in any manner that may interfere with the operation or security of our website.
Any breach of these Terms may result in your access to our website or services being suspended or terminated.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service or cancel orders where necessary, including where fraudulent or suspicious activity is suspected.
You agree not to reproduce, copy, distribute or exploit any part of this website or its content without our prior written permission.
Credit card information is processed securely through our payment providers and is never stored by Wonder Seekers Sensory Play.
SECTION 3 – WEBSITE INFORMATION
We aim to ensure all information on our website is accurate and up to date.
However, occasional errors relating to pricing, product descriptions, availability or other information may occur. We reserve the right to correct any errors and update information without prior notice.
Information provided on this website is intended as general information only and should not be relied upon as professional advice.
SECTION 4 – PRODUCTS & SERVICES
We take great care to display our products as accurately as possible.
However:
- Colours may vary slightly between screens and devices.
- Product images are intended as a guide only.
- Product availability may change without notice.
- We reserve the right to discontinue products or limit quantities at any time.
SECTION 5 – HANDMADE & NATURAL PRODUCTS
Many Wonder Seekers Sensory Play products are handmade in small batches or created using natural materials.
As a result, slight variations in colour, texture, grain, finish and appearance are normal and form part of the unique character of each product.
These variations are not considered faults.
SECTION 6 – PRODUCT SAFETY
Our products are designed for sensory and imaginative play.
Unless otherwise stated:
- Products are recommended for children aged 3 years and over.
- Adult supervision is required at all times.
- Products are not intended for consumption.
- Products containing small parts may present a choking hazard.
It is the responsibility of parents and caregivers to determine whether a product is suitable for their child's age, abilities and developmental stage.
Please refer to individual product descriptions for specific safety information.
SECTION 7 – PRICING & ORDERS
All prices are displayed in Australian Dollars (AUD).
Prices may change without notice.
We reserve the right to:
- refuse or cancel orders;
- limit quantities purchased;
- correct pricing errors;
- cancel orders where products become unavailable.
If your order is cancelled after payment has been received, you will receive a full refund.
SECTION 8 – SHIPPING
Shipping information, processing times and delivery details are outlined in our Shipping Policy.
Once an order has been dispatched, delivery is managed by the shipping carrier.
SECTION 9 – RETURNS & REFUNDS
Our Returns & Refunds Policy forms part of these Terms of Service.
Nothing within these Terms limits your rights under the Australian Consumer Law.
SECTION 10 – INTELLECTUAL PROPERTY
Unless otherwise stated, all content on this website is owned by Wonder Seekers Sensory Play.
This includes but is not limited to:
- photographs
- product images
- graphics
- logos
- branding
- artwork
- written content
- product descriptions
- website design
No content may be copied, reproduced, modified or distributed without our prior written permission.
SECTION 11 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies or practices of any third-party websites and encourage you to review their own terms and privacy policies before using them.
SECTION 12 – USER COMMENTS & FEEDBACK
If you choose to submit reviews, comments, suggestions or other feedback to Wonder Seekers Sensory Play, you grant us permission to use that content for marketing and promotional purposes unless you specifically request otherwise.
You agree not to submit content that is unlawful, offensive, defamatory or infringes the rights of others.
SECTION 13 – PROHIBITED USES
You agree not to use this website:
- for any unlawful purpose;
- to infringe another person's intellectual property;
- to upload malicious software or harmful code;
- to interfere with the security or operation of the website;
- to collect personal information from other users without permission.
SECTION 14 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Wonder Seekers Sensory Play is not liable for any indirect, incidental or consequential loss arising from your use of this website or our products.
Nothing in these Terms excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law, including consumer guarantees that cannot legally be excluded.
SECTION 15 – PRIVACY
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
SECTION 16 – TERMINATION
We reserve the right to suspend or terminate access to our website or services if these Terms of Service are breached.
Any obligations incurred before termination will continue to apply where required.
SECTION 17 – GOVERNING LAW
These Terms of Service are governed by the laws of Queensland, Australia.
Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Queensland.
SECTION 18 – CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
The most current version will always be available on this page.
Your continued use of our website after changes are published constitutes acceptance of the updated Terms.
SECTION 19 – CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us.
Wonder Seekers Sensory Play