Question 1

What age does my child have to be?

Accepted Answer

For our school-term sessions, we offer experiences for children aged 6 months to 4 years.
Babes-in-arms under 6 months of age (who are attending with an older sibling) are welcome to come along to our sessions, free of charge.
 
Once bub hits 6 months and they’re ready to join the fun more actively, you will need to purchase a ticket for them.
 
We also welcome children over 4 years old, however, sessions are specifically designed for children within this age group, so please consider this when booking in.

Question 2

Where are sessions held?

Accepted Answer

Our  weekly sessions are currently held in Aspley and you will receive the address the day before your booked session.

We also hold pop up sessions across North Brisbane.

Wonder  Seekers Sensory Play will post updates on social media by 7am the  morning of the session, so please follow us on Facebook or Instagram.

Question 3

What's the booking process?

Accepted Answer

When booking a session with us, you'll be guided through a series of questions. We appreciate your attention to detail in reading and  responding to each question as needed.

Our space is small so please only bring 1 adult per family to a session. If you would like to bring a partner or a grandparent - please message me first to double-check our space availability.

We have casual session passes, mini-term and full term passes available. Pricing is set per child, but we do offer a significant discount for siblings.

Question 4

What should I wear and what should I bring?

Accepted Answer

We  recommend wearing suitable weather clothing for outdoor play, something  that you don’t mind getting dirty and something suitable to play in the  sun.
 
A  change of clothes, towel, wet wipes, water and food, hat, mosquito  repellent, and sun cream, as well as anything else your little one needs  to feel comfortable during and after playing. 
 
We will have a tub of water available to help rinse off any mess after playing.
 
 Please note: Wonder Seekers Sensory Play takes no responsibility for any  staining or damage that may happen to your or your child’s clothing.

Question 5

What can I expect from the session?

Accepted Answer

We run an unstructed session that will incorporate different elements each week. When you arrive at our session you and your child/ren are welcome to dive straight in and explore everything on offer.

Our sessions have a capped number of  participants to ensure your little one gets the most out of the  environment and the activities available. Parents are encouraged to get  involved with and connect with their little ones to create some special  memories through play. It is likely you will get messy too, but we're  sure you won't mind too much! 
 
 Each week, we will focus on a different theme and base our sensory and messy play experiences around it. 
 
 We will often have books, and musical instruments, for children to explore. 
 
 At the end of each session, we may hold an informal group book reading  or join together for morning tea to help with the transition home.  Otherwise, you are welcome to depart when you and your child/ren are  ready :)

Question 6

Can I just drop my kids off?

Accepted Answer

No (sorry!). Wonder Seekers Sensory Play is not a childcare, family day care, or babysitting service. 
 
This  is a parent-supervised activity, and each parent is responsible for the  full supervision and care of their child/children at all times,  particularly when using small loose parts and interacting in water play.  Children must not be left alone at any time and parents are responsible  for their own children and their actions.

Question 7

I can no longer attend, what happens?

Accepted Answer

It  is a requirement of Wonder Seekers Sensory Play that you do not attend a  session if you or your child are unwell or have tested positive for  COVID-19 or any other illness.
 
Due  to the cost of materials and other fees, and in accordance with  Australian Consumer Law, we are not required to give a refund or  replacement for the service and/ or product for change of mind or  illness. However, we understand that children fall ill, so Wonder  Seekers Sensory Play is happy for you to transfer your ticket to a  friend or reschedule your ticket to a session the following week, or a  session that is mutually convenient. 
 
Wonder Seekers Sensory Play is a family-run business and the health and  safety of our family and guests are our number 1 priority.
 
PLEASE  NOTE: you MUST provide written notification at least 12 hours prior to  the beginning of the session that you will not be in attendance, or your  session fee will be forfeited, and no refunds/ reschedules/ transfers  will be given. Please email wonderseekerssp@gmail.com (mailto:wonderseekerssp@gmail.com)with any changes to ticket details.

Question 8

Can I take photos or videos?

Accepted Answer

Yes. Parents and carers are permitted to take photographs and videos of their own child while attending Wonder Seekers Sensory Play sessions.

All adults in attendance are expected to act in child-safe ways at all times. This includes being mindful when using phones or cameras and ensuring that other children or parents are not intentionally photographed, filmed, or shared online without their consent.

Wonder Seekers Sensory Play collects media consent solely in relation to photographs and videos captured by Wonder Seekers Sensory Play for marketing and documentation purposes (including use on our website and social media platforms such as Instagram and Facebook). All imagery captured by Wonder Seekers Sensory Play is taken with care and intention, with consideration given to privacy and child safety.

Media consent does not extend to photographs or videos taken by other attendees. While we encourage respectful and child-safe behaviour at all times, Wonder Seekers Sensory Play is not responsible for images or footage captured or shared by third parties.

If you choose to share photos or videos from a Wonder Seekers Sensory Play session on social media, you are welcome to tag us. By tagging Wonder Seekers Sensory Play, you acknowledge that you are happy for us to re-share your publicly shared content (including stories, posts, reels, or videos), unless you advise us otherwise.

Due to the nature of group sessions, it is not possible to guarantee that children will never appear incidentally in the background of photographs or videos. By attending a Wonder Seekers Sensory Play session, families acknowledge and accept this. Families requiring an environment where their child will not appear in any imagery at any time may find that a group session setting is not suitable.

Child safety, consent, and respectful conduct remain central to all Wonder Seekers Sensory Play experiences.

Question 9

Are all of your trays food-based and what does taste safe mean?

Accepted Answer

No,  not all our bases are food. While we want to provide a safe sensory  play environment, particularly for young babies and toddlers (who tend  to put everything in their mouths!), we are mindful of food usage and do  not use any products containing nuts, soy, dairy or eggs in our  activities. However, some products used do have an allergy warning  stating "may contain traces of" these allergens.
 
Taste safe means that your little one will be fine if they do happen to  have a little taste, however, the activities are not intended to be  eaten.
  
All materials that are used are food based are prepared and stored in a safe manner in a smoke and pet-free home.
  
We will incorporate natural elements (i.e. ones that cannot be eaten) and  other props in our environment to promote a sustainable play space.

Question 10

Are you insured?

Accepted Answer

Absolutely. If you would like to see a copy of our current Certificate of Currency, please ask.

Question 11

What qualifications do you hold?

Accepted Answer

Jessie, founder, and owner of Wonder Seekers Sensory Play is a mum to 4 girls (who in 2024 will turn 12, 9, 4, and 2 years).
 
Jessie  has over 7 years of experience in early childhood, including being the  lead educator in a long day care centre and running her family day care  and experience as a teacher aide in Primary School.
  
She  holds a Certificate 3 in Children’s Services, Certificate 4 in  Education Support, Working with Children Blue Card, I'm Alert Food  Safety Certificate, First Aid and CPR.

Question 12

Do you offer Gift Vouchers?

Accepted Answer

Yes!  We offer Gift Certificates. Select your preferred amount and  purchase. We will then send you an eGift Voucher to send to your  recipient.

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